Last updated 29 June 2021
This Privacy Notice describes how Impophomo Rushing Waters (“The Company”, “us”, “we”, or “our”) collects, uses, discloses, retains, and protects all personal information, in accordance with the Protection of Personal Information Act (POPIA) and other relevant laws.
The Privacy Notice applies to any website, application, form, document, product, or service which references this Privacy Notice. It also supplements any other privacy policies which may apply in respect of The Company entities’ processing of personal information.
POPIA defines personal information as “information which relates to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person”. This includes, but is not limited to, your name, sex, gender, address, contact details, identity number and medical or health information.
We collect personal information about you and any other person whose details you provide to us in accordance with the relevant laws, either:
The Company also uses certain social networking services such as Facebook, WhatsApp, Instagram, LinkedIn, and Twitter to communicate with the public and The Company clients. When you communicate with The Company through these services, that social networking service may collect your personal information for its own purposes. These services may track your use of our digital channels on those pages where the links are displayed. If you are logged into those services (including any Google service) while using our digital channels, their tracking will be associated with your profile with those service providers. These services have their own privacy policies which are independent of The Company’s privacy policies and practices. Please ensure that you fully acquaint yourself with the terms of any such third-party privacy policies and practices.
Your relationship with The Company determines the exact nature of the personal information The Company processes, and the purpose for which such personal information is collected and used. However, in many cases, if we are handling your personal information, the personal information we may process includes the following:
You may refuse to provide us with your personal information in which case we may not be able to provide you with a relevant service.
To the extent permissible under applicable laws, The Company may use your information:
For any purpose related to and compatible with the above.
Entities within the The Company will only share your personal information with third parties if there is a legitimate and or legal reason to do so.
The Company intends to protect the integrity and confidentiality of your personal information. The Company has implemented appropriate technical and organisational information security measures to keep your information secure, accurate, current, and complete. However, we cannot guarantee the security of any information you transmit to us online and you do so at your own risk.
Your personal information will be held and used for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.
The Promotion of Access to Information Act (PAIA) coupled with POPIA offer an individual the right to access information held by a public or private body in certain instances. This right can be exercised in accordance with the The Company PAIA manual.
In accordance with POPIA, you have a right to correct any of your personal information held by The Company. This right should be exercised in accordance with the procedure outlined in the The Company PAIA manual.
In accordance with POPIA, you may object to our processing of your personal information on reasonable grounds relating to your particular situation, unless legislation provides for such processing.
In the interests of better customer service, The Company may collect anonymous information from visitors to its websites. For example, The Company keeps track of the domains from which people visit its website and also measures visitor activity on its website. In the process, The Company ensures the information cannot be used to identify you. This information is sometimes known as “clickstream data”. The Company or its analytics vendors (including Google Analytics) may use this data to analyse trends and statistics and to provide better customer service.
The information, referred to as traffic data, which may be collected includes:
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (for example, a computer or smartphone) when you access a website. It allows the website to recognise your device and store some information about your preferences or past actions.
If you do not want to receive a cookie from the website, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not. However, please be aware that if you do turn off ‘cookies’ in your browser, you will not be able to fully experience some of the features of the website. For example, you will not be able to benefit from automatic log-on and other personalisation features.
The Company’s websites are not directed towards children, however in the event of a minor accessing the websites, The Company is committed to complying with all applicable laws aimed at the protection of children and in particular the protection of their personal information.
Should you have a complaint or concern regarding the processing of your personal information, your complaint may be submitted to firstname.lastname@example.org.
The Information Regulator
Whereas we would appreciate the opportunity to first address any complaints regarding our processing of your personal information, you have the right to complain to the Information Regulator, whose contact details are:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za
General enquiries email: email@example.com